Terms and Conditions
By buying Chimene Gaspar Feminine WordPress Theme(s) you are committing that you have read and agreed to the terms and conditions listed on this page:
1. Theme License
All WordPress Themes created by CG Feminine WordPress Themes are published and protected by the GNU general public license. This allows you to use CG Feminine WordPress Themes for both personal and commercial use, in as many sites and/or domains as possible.
2. Theme(s) Delivery
When we have proof of your payment, we will forward you the product information and a download link to the email address that you have provided. This process can take up to a few minutes to 24 hours at most. If you have not heard from us in 24 hours, please don’t hesitate to contact us but remember to always check your spam folder to ensure that the email is not there.
3. Refund Policy
CG Feminine WordPress Themes are digital and non-tangible, therefore we do not offer refunds or exchanges after you have confirmed your purchase. But if you are having any problems with a file, issues with the theme setup, or have any questions regarding installation, you should contact me and your issue will be dealt with.
4. Support Policy
CG Feminine WordPress Themes only provides theme related support to confirmed customers through our Support Ticket system. I do not provide support via email, Facebook, Twitter or any other social media site nor via the phone. Please keep in mind that I may request your order details and website login when needed and this will also be done through the Support Ticket system. All matters will be dealt with confidentiality.
4.2 Support Hours
My general support hours are 10am to 4pm (CET timezone) from Monday to Friday. Public holidays are not included. Please take note of the timezone differences, which may vary from country to country, within these support hours I will reply to your query as soon as possible. However, I’m committed to answer queries within 48 hours outside of these general support hours.
4.3 Level of support
I offer support for theme installation and setup, issues occuring from themes features and fix bugs. I want to make sure that your theme and the packaged features work as advertised on my website.
I do not provide general WordPress support, problems stemming from third party plugins, features and customizations done by third party developers or designers. You can hire me and do your customizations.
I always strive to keep Chimene Gaspar Feminine Themes updated and compatible with the latest WordPress version. Therefore the moment a new version of WordPress is released I will check the themes and update them if needed. I also update the themes whenever I pick up a bug or when I extend the theme’s features. Chimene Gaspar customers will not be charged for the updates.
CG Feminine WordPress Themes are designed to work on any WordPress installation. If you customise your purchased theme, change some of the features, files or applications that have not been approved with CG Feminine WordPress Themes, there is no guaranty the theme will work as you expected. Also check browser compatibility once you add third party applications. I cannot guarantee that CG themes will work in all browsers, therefore please make sure that browsers are compatible to use with the themes.
CG Feminine WordPress Themes holds ownership of all themes distributed under the designer’s name and brand. You are not allowed to claim intellectual or exclusive ownership to any of CG Feminine WordPress Themes, whether they are original or adjusted.
I pride myself in keeping all your information and data confidential and secured from third parties. I only make exceptions when it is necessary and in connection with third party credit card processors and when you need help with the information you have provided. But rest assured your information will not be misused.
I reserve the right to modify and change the Terms and Conditions without further notice.
© 2017 Feminine WordPress Themes by Chimene Gaspar, powered by CHIMENE graphics