Frequently Asked Questions | Häufig gestellte Fragen

Graphic & Web Design

Yes! If you are looking for a custom WordPress theme for your (business, nonprofit organization, personal, portfolio) website or blog, I'm available for freelance hire.

Important: All my custom themes use the WordPress Twenty Twelve theme framework. The Twenty Twelve theme is a fully responsive theme that looks great on any device.

Yes! I will create a new logo design or rebrand your old design. I offer affordable custom logo designs that will stand the test of time.

I'm available for freelance hire.

WordPress Themes

Do you have a hobby or passion that you want to share with the world? Is your product something that needs more visibility? If the answers are a loud Yes, then go ahead and start your blog or website today!

You need the following to start a blog or website:

  • Domain Name
  • Web Hosting
  • Web Design
  • Publish Content

Learn more on How To Start A Blog or Website.

WordPress is an open-source content management system (CMS) that allows you to easily build a blog or website. Launched in 2003, the free-to-use blogging platform has since grown to become the most popular website-building platform in the world.

Learn more on WordPress.org and WordPress.com.

After completion of the order, you will receive an email notification that contains the download link.

  • Click on the download link and save the .zip file on your device
  • Extract the zip file
  • Upload parent and child theme to your WordPress installation
  • Activate child theme
  • Customize your theme and upload content

You can upload a custom logo, add social media links, and create a beautiful and unique site with your purchased theme.

Yes! Once you purchase and download Chimene graphics themes, you can install it on multiple websites.

Yes! I offer an affordable Theme Installation Package, which includes

  • Upload theme files to your web server(Important: I need access to your web server for this service)
  • Activate Child Theme
  • Upload demo content IF requested
  • Install recommended plugins
  • Upload custom logo and header image
  • Set up your website or blog layout(including your pages and categories)
  • Set up your sidebars and widgets, and more

Yes! If you purchased one of Chimene graphics' themes and would like to change certain features, you can hire me to customize your theme accordingly.

Learn more on Theme Customization.


You can make payments using PayPal, Bank Transfer and Credit Cards.

My WordPress themes are a one-time purchase. Any theme you purchase on Chimene graphics is yours to use and modify as you wish.

The purchase of a Chimene graphics theme includes updates, bug fixes and support. Updates keep your site secure, they can add new features and improve performance.

If you experience any issues, contact me and I will help.

Important: I don't provide support for third party themes, plugins and unrelated WordPress issues.

You have the right to withdraw from this contract within 30 days without giving any reason. Read more on Power of Revocation.

Before you request a refund:
If you have purchased a Chimene graphics WordPress theme and you are experiencing technical issues with the theme, contact me for support. I will follow up with you, typically within 24 hours. I make sure to answer each and every email sent to me, so if you don’t hear from me, please check your spam or junk folder.


Yes! The basic support covers immediate issues with Chimene graphics themes.

I will provide support if you need help

  • on how to install Chimene graphics WordPress themes
  • on how to use the theme customizer options

And I will fix Chimene graphics theme bugs.

The support doesn't include issues with third parties, e.g. plugins, other themes or your hosting provider.

Yes! Please check out Chimene graphics support page for step-by-step tutorials.