Effective date: 15 July 2026
Provider:
Chimene Gaspar, Chimene Graphics, Kurler Str. 256, 44329 Dortmund, Germany.
Email: hello[at]chimene-graphics dot com
These terms apply to the use of the website https://chimene-graphics.com/ and provide the general framework for my web design, brand design and maintenance services. The details of each project (scope, deliverables, timeline and price) are agreed individually in a written offer (quote). Where an individual offer or contract differs from these terms, the individual agreement applies.
1. Services
I am a freelance web and graphic designer offering:
- web design and development, based on one of my pre-made WordPress themes or as custom development, in each case adapted to your brand and content,
- ongoing website maintenance and technical support,
- brand design, including logo development, colour palettes and typography.
My pre-made themes are not sold as standalone products. They are starting points that I personally adapt, set up and launch as part of a project.
2. Offers and conclusion of contract
Enquiries through the website or by email are non-binding. After an initial conversation, you receive a written offer (quote) describing the scope of work and the price. My offers are non-binding (freibleibend) until a contract is concluded. A contract is concluded when both parties sign the order agreement, or when you accept the offer in writing (email is sufficient). Communication during a project is by email and is limited to project- and service-related matters; I do not send newsletters or marketing emails.
3. Your part in the project
A project depends on your cooperation. You agree to provide the content, materials and access credentials needed for the work in reasonable time, to give feedback within the timeframes agreed in the offer, and to ensure that any material you supply (text, images, logos, fonts) does not infringe third-party rights.
Materials must be supplied complete and in error-free, usable form. Texts are inserted into the website as delivered; proofreading, copy-editing and the correction of faulty image files are not part of the service, and responsibility for the spelling, accuracy and legality of supplied content remains with you. The number of correction rounds included in the design process is defined in the individual offer. Delays in cooperation may extend the timeline accordingly.
4. Payment
Prices, payment schedule and invoicing are set out in the individual offer. Prices in offers to businesses are stated net, plus statutory VAT; offers to consumers state gross prices. Unless the offer provides otherwise, 25% of the project sum is due on conclusion of the contract and 75% on completion. Invoices are due within the period stated on the invoice. In case of late payment, the statutory rules on default apply.
5. Rights in the work
Upon full payment, you receive the rights to the work created for you as set out in the individual offer; unless agreed otherwise, this means the right to use the delivered website and design work for your own purposes. Working and source files underlying the design work are not part of the deliverables unless their transfer is agreed in the individual offer.
Please note that WordPress and many of its components (themes, plugins) are published under open-source licences, in particular the GPL, and remain subject to those licences. Third-party materials used in a project (such as stock images, fonts or plugins) remain subject to their own licence terms, which I will identify for you.
The content of this website itself (texts, designs, graphics and theme demos) is my property or used with permission and may not be copied or reused without my written consent.
I present completed projects in my portfolio and reference you as a client only with your prior consent.
6. Website availability and third-party factors
I work carefully and to a professional standard. However, the continuous availability of a website depends on factors outside my control, in particular hosting infrastructure, third-party plugins and external services. I cannot guarantee uninterrupted operation of such third-party systems. For maintenance services, the scope of monitoring, updates and response times is defined in the individual maintenance agreement.
7. Liability
I am liable within the framework of the respective contract. I am liable without limitation for injury to life, body or health and for damage caused intentionally or by gross negligence. Beyond that, in cases of simple negligence, I am liable only for the breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely), limited to the foreseeable damage typical for this type of contract. Any further liability is excluded; liability under mandatory statutory provisions remains unaffected.
8. Termination
Ongoing services, in particular maintenance, can be terminated by either party with the notice period stated in the individual agreement. Both parties may terminate a project by mutual written consent.
I may terminate a project or ongoing service without notice for good cause. Good cause includes in particular: abusive, threatening or persistently disrespectful conduct that makes professional collaboration impossible; a breach of these terms or of the individual agreement that is not remedied after a reasonable warning; and non-payment despite reminder.
Upon termination, outstanding invoices for work performed become due. Work completed and paid for remains yours; I am not obliged to complete unfinished work beyond what has been paid for.
9. Consumer information
If you are a consumer, statutory rights (including, where applicable, the right of withdrawal for contracts concluded at a distance) remain unaffected; you will receive the required information before a contract is concluded. I am neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).
10. Governing law and jurisdiction
These terms and all contracts based on them are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Dortmund; for consumers, the statutory rules on jurisdiction apply.
11. Changes to these terms
I update these terms when my services or legal requirements change. The current version, with its effective date, is always published on this page. For existing contracts, the version agreed at the time of conclusion applies.
12. Language
These terms are provided in German, English and Portuguese. In case of doubt or discrepancies, the German version prevails.
13. Contact
If you have questions about these terms, contact me at hello[at]chimene-graphics dot com.